Tap on the Plus sign ( +) icon at the upper right corner of your screen.How to send text messages to call queues using for iOS devices Compose your message on the space provided and tap Send.On the Search texts box, enter the name of the call queue group and tap to select from search results.Tap on the New Text icon at the lower right corner of your screen.How to send text messages to call queues using for Android devices The Internal Message support on AT&T for Android and iOS devices allows the user to send messages to call queues and other extensions that cannot receive SMS texts, like announcement-only extensions, message-only extensions and virtual extensions. This section provides instructions on how to send text messages to call queues using AT&T for iOS and Android. On the To field, enter the names or contact numbers of your message recipients.Tap the Plus ( +) sign icon located at the upper right corner of your screen.Toggle switch on to enable the Send Text individually.On the To field, enter the names to search contacts or enter contact numbers of your message recipients.All text communication with the 911 center will use TTY mode. Heads up: To make an emergency call, open the keypad and enter 911. To make an RTT call, tap on the name in the app’s contact list. Tap Text > New Text icon on the lower right corner of your screen. Making and receiving Real-Time Text calls.Send Bulk Messages in for Android devices

This feature switches from sending messages to a group into sending messages individually up to 50 recipients per batch. The Bulk Text Message feature of Mobile allows you to send text messages individually to many recipients at once. This section provides instructions on how to send bulk text messages using AT&T for iOS and Android.

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